When lives matter, performance matters.
Cortexia understands the Utilities sector and the types of dynamic pressures your staff need to operate under.
HUMAN FACTORS FOR POWER, WATER & GAS
The utilities sector demands safety and performance at the highest level. Cortexia is your answer to transforming science into safety performance with the latest human factors methods. We can assist with:
- SMS & Human Factors Guidance/Documentation
- Operations Diagnostics
- Threat & Error Management Workshops
- Technology/System Evaluation (V&V, OT&E)
- Human Factors Assessment
- Safety & Just Culture
- Human Performance Improvement Programs and Guidance
- Workload, Vigilance, Error, and Situation Awareness Assessment
- Independent Incident Investigations
- Incident Investigation Capability Review & Uplift
- Human Factors Training
“We really stress tested human factors for banking and it is testament to our collaboration with Cortexia that there is increasing human factors awareness in the business.”
Ritu Ahlawat – CBA Senior Manager“I am happy to recommend the services provided by Cortexia. Their levels of service and professionalism were high and resulting deliverables thorough.”
Justin Parker – Safety and Environmental Assessments Head
SAFETY PERFORMANCE WORKSHOPS FOR THE UTILITIES SECTOR
Human Error Countermeasures Training
Based on the Threat & Error Management model, Cortexia's human error countermeasures workshops build operators' Hypercognition and Executive Functioning in the brain's frontal lobe. Enhance performance and reduce error with proven countermeasures adapted to your organisation.
Team Performance Training
Our Team Resource Management (TRM) Workshops help your critical teams work more effectively and safely under extreme pressure. Improve situation awareness, communication and coordination.
OUR EXPERTISE; YOUR PERFORMANCE.
The Pitfalls of Automation
November 16, 2016Humans retain a vital role in most high-risk industries, particularly in their abilities to problem solve and respond to unanticipated events. The demands on these operators have been increasing and are likely to reach a point where current human and technological capabilities will be severely strained. This situation has in the past, and will in the … Read More
The Human Factors of Banking and Finance
June 19, 2017THE HUMAN FACTORS OF BANKING & FINANCE The common thread in most studies dealing with financial decision-making deals with mathematical models of financial prediction. In a similar model, traditional approaches to risk management focus on absorbing or “controlling” risk to make profit (Unser, 2000). In the banking and finance industry, reducing error is often attempted … Read More
Safety Leading Indicators
June 11, 2018Developing and Implementing a Safety Lead Indicator Program Organisations are increasingly moving towards an approach to safety that is proactive and predictive. For this to occur, a socio-technical systems approach to safety is often recommended. This involves considering all variables within the work environment and how they interact with one another (e.g., people, procedures, systems, … Read More
Psychological Safety: Feeling safe to speak up?
March 23, 2023Leaders who make the connection between resilience and psychological safety reap the benefits. We just read a wonderful HBR article written by Maren Gube and Debra Subatini Hennelly and have decided to summarise below along with our unique human factors and ultra-resilience take: Gube and Henelly (2022) highlight that as leaders, it’s crucial to recognise the connection between psychological safety and … Read More
Human Performance in Military C2
October 27, 2016Existing military command and control (C2) frameworks have been useful in highlighting technology related issues and their direct effects within an organization. They are, however, limited in assessing the full range of impacts resulting from technology insertions and in exploring the links between C2 changes and battlefield effects. Additionally, traditional C2 frameworks have … Read More
Human Factors Improves Outcomes in the Banking Industry
February 17, 2021What happens when a financial institution takes a traditional approach to risk, with the aim to eliminate or minimise human error with procedure laden controls and a focus on individuals’ actions? Unless the industry is highly stable with very little complexity involved, it can be like trying to fit a square peg into a round … Read More