HOW WE HELP OUR CLIENTS ACCOMPLISH GREAT RESULTS
HUMAN FACTORS ENGINEERING & EVALUATION
We integrate pragmatic human factors approaches into your existing Project Delivery and Systems Engineering processes to ensure your systems are optimised for delivering big results in both safety and operational performance.
OPERATIONS, HUMAN PERFORMANCE & SAFETY DIAGNOSTIC
Our Operations & Safety Diagnostic provides you with an in-depth and results-driven analysis of your current operations and safety performance, including both strengths and weaknesses. Our own proven Diagnostics Model and perspective gives you a more holistic approach to improving process, procedures, safety, culture and most importantly, results.
HUMAN FACTORS FOR BANKING & FINANCE
Cortexia are global leaders in integrating high-reliability human factors in the banking & finance industry; our methods are proven to reduce errors in manual processes, empower employees and improve ability to identify systemic risk.
FAIR AND JUST CULTURE IMPLEMENTATION
Cortexia has designed and implemented a number of Fair and Just Culture Decision Tools and Procedures. We customise the program to your business and advise on implementation strategy based on best practice and our lessons learnt.
HUMAN FACTORS INVESTIGATIONS & TREND ANALYSIS
Cortexia are experts in Human Factors Investigations, applying the latest methods in interviewing and data analysis to identify relevant contributing factors and underlying systemic issues. We are also experts in managing and tracking incident data for our clients, applying the latest methods in safety analytics for trend analysis. This provides our clients with powerful leading indicators that provide a predictive and proactive capability to safety management.
SMS DESIGN & PROCEDURES
Cortexia has a proven track record in delivering proven and pragmatic Safety Management System artefacts across the safety and human performance spectrum. Whether it's a regulatory requirement or a drive to be a world leader in safety benchmarks, Cortexia can help you accomplish big results.
OPERATIONAL PERFORMANCE & TRAINING
Our Performance Workshops and training solutions provide your high-risk, high-reliability operators with the practical tools to reach their peak performance and perform under a tighter safety envelope.
THREAT & ERROR MANAGEMENT
Cortexia are world leaders in Threat & Error Management training for the real world. Leveraging the latest countermeasures from elite military programs to sport psychologists, our workshops are proven to reduce error and improve situation awareness, while resonating with the high-reliability workforce.
AUTOMATION DESIGN & IMPLEMENTATION
We are experts in implementing automation; from design to the change management essentials of automation introduction, our team ensure your efficiency and performance gains are maximised and maintained.
ARGOS PROTOCOL
Cortexia's Argos Protocol allows your organisation to get ahead of the curve by providing an accurate picture of your normal operating risk, rather than relying on lagging indicators such as incidents which are often too late to highlight your organisation's drift.
“Damien is a pro-active project manager, and he always managed to negotiate and secure the required resources. Damien was never afraid to lead by example.”
Levi McCusker – UX Research Manager
“In undertaking work for us Cortexia were found to be highly professional and organised in delivering their work. They were able to bring experience from other industries where this was applicable and were adaptable with any changes. Report and deliverables were of a high standard and presented within agreed timeframes. Overall, I would recommend Cortexia..”
Mike Phillips – Project Manager“Cortexia made a significant improvement to the safety performance of our onshore and offshore personnel. I can’t recommend them highly enough – the workshops were pragmatic, evidence-based and outstanding.”
Waldemar Gonçalves de Oliveira – Onshore Engineering & Safety ManagerOUR EXPERTISE; YOUR PERFORMANCE.
The Pitfalls of Automation
November 16, 2016Humans retain a vital role in most high-risk industries, particularly in their abilities to problem solve and respond to unanticipated events. The demands on these operators have been increasing and are likely to reach a point where current human and technological capabilities will be severely strained. This situation has in the past, and will in the … Read More
The Human Factors of Banking and Finance
June 19, 2017THE HUMAN FACTORS OF BANKING & FINANCE The common thread in most studies dealing with financial decision-making deals with mathematical models of financial prediction. In a similar model, traditional approaches to risk management focus on absorbing or “controlling” risk to make profit (Unser, 2000). In the banking and finance industry, reducing error is often attempted … Read More
Safety Leading Indicators
June 11, 2018Developing and Implementing a Safety Lead Indicator Program Organisations are increasingly moving towards an approach to safety that is proactive and predictive. For this to occur, a socio-technical systems approach to safety is often recommended. This involves considering all variables within the work environment and how they interact with one another (e.g., people, procedures, systems, … Read More
Psychological Safety: Feeling safe to speak up?
March 23, 2023Leaders who make the connection between resilience and psychological safety reap the benefits. We just read a wonderful HBR article written by Maren Gube and Debra Subatini Hennelly and have decided to summarise below along with our unique human factors and ultra-resilience take: Gube and Henelly (2022) highlight that as leaders, it’s crucial to recognise the connection between psychological safety and … Read More
Human Performance in Military C2
October 27, 2016Existing military command and control (C2) frameworks have been useful in highlighting technology related issues and their direct effects within an organization. They are, however, limited in assessing the full range of impacts resulting from technology insertions and in exploring the links between C2 changes and battlefield effects. Additionally, traditional C2 frameworks have … Read More
Human Factors Improves Outcomes in the Banking Industry
February 17, 2021What happens when a financial institution takes a traditional approach to risk, with the aim to eliminate or minimise human error with procedure laden controls and a focus on individuals’ actions? Unless the industry is highly stable with very little complexity involved, it can be like trying to fit a square peg into a round … Read More