Human Factors Investigations & Trend Analysis
Cortexia are experts in Human Factors Investigations, applying the latest methods in interviewing and data analysis to identify relevant contributing factors and underlying systemic issues. Our approach goes beyond typical occurrence investigations such as ICAM and Root Cause Analysis, where we uncover both local and organisational factors that contribute to human error and individual actions. This allows us to treat the actual issues as opposed to just the symptoms.
We are also experts in managing and tracking incident data for our clients, applying the latest methods in safety analytics for trend analysis. This provides our clients with powerful leading indicators that provide a predictive and proactive capability to safety management.
Whether its an investigation into a shares settlement in the Banking Industry or an analysis on a mining incident, we ensure our recommendations are focussed on minimising future human error and optimising future performance.
We are confident that we can enhance your business performance, minimise risk, and greatly improve your ability to proactively manage safety. If you would like us to support your investigations in any way, please contact us.
“Cortexia provided excellent service to our project. Their work helped us assess the feasibility of an automated system and helped us with its implementation.”
Tony Silvestro – Portfolio Manager
“I have no hesitation recommending Cortexia to address your HF organisational challenges. They have the ability to take technical principles of human performance and translate into language and processes that absolutely fit your organisational direction and strategy. In essence, they holistically deliver complex results by implementation of simple solutions that people will engage with, and more importantly, are understandable.”Stephen Stringer – Safety Systems Manager
“Damien is a pro-active project manager, and he always managed to negotiate and secure the required resources. Damien was never afraid to lead by example.”
Levi McCusker – UX Research Manager
OUR EXPERTISE; YOUR PERFORMANCE.
Humans retain a vital role in most high-risk industries, particularly in their abilities to problem solve and respond to unanticipated events. The demands on these operators have been increasing and are likely to reach a point where current human and technological capabilities will be severely strained. This situation has in the past, and will in the … Read More
THE HUMAN FACTORS OF BANKING & FINANCE The common thread in most studies dealing with financial decision-making deals with mathematical models of financial prediction. In a similar model, traditional approaches to risk management focus on absorbing or “controlling” risk to make profit (Unser, 2000). In the banking and finance industry, reducing error is often attempted … Read More
Developing and Implementing a Safety Lead Indicator Program Organisations are increasingly moving towards an approach to safety that is proactive and predictive. For this to occur, a socio-technical systems approach to safety is often recommended. This involves considering all variables within the work environment and how they interact with one another (e.g., people, procedures, systems, … Read More
Existing military command and control (C2) frameworks have been useful in highlighting technology related issues and their direct effects within an organization. They are, however, limited in assessing the full range of impacts resulting from technology insertions and in exploring the links between C2 changes and battlefield effects. Additionally, traditional C2 frameworks have … Read More
What happens when a financial institution takes a traditional approach to risk, with the aim to eliminate or minimise human error with procedure laden controls and a focus on individuals’ actions? Unless the industry is highly stable with very little complexity involved, it can be like trying to fit a square peg into a round … Read More
What do financial traders, surgeons, miners, bankers, pit crew, pilots, and air traffic controllers all have in common? Their decisions often have life-impacting implications for themselves and others. Their roles are complex, high-risk, and require rapid decision-making under extreme pressure. To avoid catastrophe, they must manage the unexpected as efficiently, effectively, and safely as possible. … Read More