HUMAN FACTORS CONSULTANCY
Cortexia is, first and foremost, a human factors consultancy. We are known for using the latest research and leading edge practice to develop practical, cost-effective solutions that improve your operational performance and safety, while also saving you money. We understand your demanding operational environment and the pressures your operators are under. This is why all of our solutions and approaches are designed with you in mind.
Our human factors consultants provide expertise across the human capability spectrum in all high-risk, high-reliability industries:
- Project & Acquisition Support
- Fatigue Risk Management Systems
- Just Culture
- SMS & Human Factors Guidance/Documentation
- Human Factors Engineering (Sys Eng & Human Factors Integration)
- Research & Development
- Human Factors Assurance & Reporting
- Independent Incident Investigations
- Risk Based Training Needs Analysis
- Automation Implementation & Evaluation
- Usability Analysis, Ergonomics & Design (HMI & UID)
- Human Factors Assessment (Workload, Vigilance, Error, and Situation Awareness)
- Human Factors Workshops & Masterclasses
- Operations Diagnostics
- Threat & Error Management Workshops
We are human factors experts and understand the full range of industry standards and methods. Our solutions are never generic, and always tailored to your project and operational needs. We are confident that we can enhance your business performance, minimise risk, and streamline operations.
If you would like to increase the reliability of your organisation, reduce human error, and maximise performance, please contact us.
HUMAN FACTORS SERVICES GEARED FOR HIGH-RISK INDUSTRIES
“Cortexia delivered a series of decision making workshops for some of our brokers, traders and analysts, along with a Human Error Management System. They were able to concisely break through the science and jargon to provide our staff with pragmatic tools they can apply every day at the trading desk to minimise human error. Cortexia’s error management system is now allowing our Risk team to better monitor and assess our human risk. Both subjective feedback from the staff and objective measurable financial performance have been very favorable. We will be using Cortexia again.”Tom Simmons – Vice President
“Cortexia provided excellent service to our project. Their work helped us assess the feasibility of an automated system and helped us with its implementation.”
Tony Silvestro – Portfolio Manager
“I have no hesitation recommending Cortexia to address your HF organisational challenges. They have the ability to take technical principles of human performance and translate into language and processes that absolutely fit your organisational direction and strategy. In essence, they holistically deliver complex results by implementation of simple solutions that people will engage with, and more importantly, are understandable.”Stephen Stringer – Safety Systems Manager
OUR EXPERTISE; YOUR PERFORMANCE.
Humans retain a vital role in most high-risk industries, particularly in their abilities to problem solve and respond to unanticipated events. The demands on these operators have been increasing and are likely to reach a point where current human and technological capabilities will be severely strained. This situation has in the past, and will in the … Read More
THE HUMAN FACTORS OF BANKING & FINANCE The common thread in most studies dealing with financial decision-making deals with mathematical models of financial prediction. In a similar model, traditional approaches to risk management focus on absorbing or “controlling” risk to make profit (Unser, 2000). In the banking and finance industry, reducing error is often attempted … Read More
Developing and Implementing a Safety Lead Indicator Program Organisations are increasingly moving towards an approach to safety that is proactive and predictive. For this to occur, a socio-technical systems approach to safety is often recommended. This involves considering all variables within the work environment and how they interact with one another (e.g., people, procedures, systems, … Read More
Existing military command and control (C2) frameworks have been useful in highlighting technology related issues and their direct effects within an organization. They are, however, limited in assessing the full range of impacts resulting from technology insertions and in exploring the links between C2 changes and battlefield effects. Additionally, traditional C2 frameworks have … Read More
What happens when a financial institution takes a traditional approach to risk, with the aim to eliminate or minimise human error with procedure laden controls and a focus on individuals’ actions? Unless the industry is highly stable with very little complexity involved, it can be like trying to fit a square peg into a round … Read More
What do financial traders, surgeons, miners, bankers, pit crew, pilots, and air traffic controllers all have in common? Their decisions often have life-impacting implications for themselves and others. Their roles are complex, high-risk, and require rapid decision-making under extreme pressure. To avoid catastrophe, they must manage the unexpected as efficiently, effectively, and safely as possible. … Read More