How Human Factors and Psychology improve GCRA

Fair and Just Culture, Finance, Human Factors in Banking, Performance

Human factors and cognitive psychology offer a solution to APRA’s recent risk culture survey insights. Background Between October and December 2021, APRA rolled-out 31 survey questions to 18 of Australia’s major authorised deposit-taking institutions on their organisation’s risk management practices. The high response rate (up to 59%) suggests that governance, risk culture, remuneration and accountability (GCRA) is a … Read More