Cortexia developed one of the world’s first Human Error Management Systems (HEMS) for the finance industry. GS initially asked for a decision making and error workshop for some of their traders and brokers; a workshop focussing on applied tools that can be used on the trading room floor.
The workshop was delivered along with an intuitive HEMS comprising of a Human Error Guide and Investigation Procedure, a human factors training program for Financial Risk Specialists, and an intuitive software package that allows the NY based team to record, monitor and track their human risk.
The HEMS and associated workshops provided a key GS’ trading and risk team with a performance edge. Reduced error resulted in both reduced risk and increased profit. Early indications are showing a significant improvement in trading performance and a marked increase in the understanding of human decision making risk and performance.
Cortexia’s HEMS deliver bottom line results.
See how Cortexia can improve your bottom line in the Finance Industry here.
“Cortexia delivered a series of decision making workshops for some of our brokers, traders and analysts, along with a Human Error Management System. They were able to concisely break through the science and jargon to provide our staff with pragmatic tools they can apply every day at the trading desk to minimise human error. Cortexia’s error management system is now allowing our Risk team to better monitor and assess our human risk. Both subjective feedback from the staff and objective measurable financial performance have been very favorable. We will be using Cortexia again.”Tom Simmons – Vice President