Cortexia's Day 2 Day Safety Audit Program
Cortexia are the first to introduce a Day 2 Day operational audit and coaching program outside of the aviation industry. Our Day 2 Day Safety Audit Program combines a non-threatening peer audit process with intensive coaching training to provide high reliability organisations not only with a realistic assessment of their day-to-day operating threats, errors and risks, but also the tools for their workforce to improve them. This provides your organisation with validated leading indicators rather than relying on one-off incidents or lag indicators to build your risk picture.
The Program is a true safety leading indicator and uses the Threat and Error Management model as a foundation for the peer observational audit. A 3 day training program is provided to selected front line operators in the audit process and on how to coach on-the-job after the audit is complete. As the audit is anonymous, operators don't feel threatened and there is little risk of getting 'inside their loop' while they perform safety critical tasks.
Cortexia also take care of the yearly data collection and analysis, acting as an independent party for the reporting back to your organisation. Such an approach has made a significant safety impact in the aviation industry (see the LOSA Program for example), and Cortexia have already proven the utility of our Day 2 Day Safety Audit Program in the mining industry.
"We went from a mechanistic and public safety compliance mentality in our workforce to a mentality of Safety Citizenship and guys demonstrating good behaviours when no one was looking. This took less than 12 months thanks to Cortexia's program."
Our Day 2 Day Safety Audit Program provides your company a realistic picture of your risk, a more reliable safety leading indicator, and a evidence-based platform to develop strategies on how to manage that risk more effectively. See the pathway in the figure below.
“Cortexia delivered a series of decision making workshops for some of our brokers, traders and analysts, along with a Human Error Management System. They were able to concisely break through the science and jargon to provide our staff with pragmatic tools they can apply every day at the trading desk to minimise human error. Cortexia’s error management system is now allowing our Risk team to better monitor and assess our human risk. Both subjective feedback from the staff and objective measurable financial performance have been very favorable. We will be using Cortexia again.”Tom Simmons – Vice President
“Cortexia were able to meet some very difficult targets, never losing sight of the big picture.”
Senior Human Factors Specialist – Boeing
Donna Duffy – Senior Human Factors Advisor
“Damien is a focussed, proactive and flexible operator who has provided invaluable project support. I would recommend Damien to support any complex project development that requires Human Factors expertise.”
Edward Macfarlane – Principal Consultant
“Cortexia provided excellent service to our project. Their work helped us assess the feasibility of an automated system and helped us with its implementation.”
Tony Silvestro – Portfolio Manager
“Damien has the rare ability to take his detailed technical and theoretical knowledge and actually apply it practically, efficiently and in a way that the lay person can understand and act on. He manages ambiguity and uncertainty very well and has the knack of getting in, and making meaningful progress while others are still spinning their wheels.”
Donna Benecke – Safety Assurance Manager
“Cortexia have an excellent understanding of Cognitive Psychology and are innovative in application of those techniques in the Defence environment.”
Vic Demczuk – Human Factors Manager
“Damien is a pro-active project manager, and he always managed to negotiate and secure the required resources. Damien was never afraid to lead by example.”
Levi McCusker – UX Research Manager
“I have no hesitation recommending Cortexia to address your HF organisational challenges. They have the ability to take technical principles of human performance and translate into language and processes that absolutely fit your organisational direction and strategy. In essence, they holistically deliver complex results by implementation of simple solutions that people will engage with, and more importantly, are understandable.”Stephen Stringer – Safety Systems Manager
“Cortexia made a significant improvement to the safety performance of our onshore and offshore personnel. I can’t recommend them highly enough – the workshops were pragmatic, evidence-based and outstanding.”Waldemar Gonçalves de Oliveira – Onshore Engineering & Safety Manager
OUR EXPERTISE; YOUR PERFORMANCE.
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